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- EugeneCooper replied Dec 23, 2015
How to change the properties of a particular currency pair (spread, lot size, leverage etc.)? Please go to History Mode, open Data Center, select necessary pair (for example, EURUSD), click "Change properties" button and change necessary values in ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 22, 2015
How can I open an account in Forex Tester? There is no need to open an account in Forex Tester. You just start the test and you will have 1,000 dollars on your virtual deposit. If you want to increase or decrease this value then you can do it in ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 21, 2015
How can I change the update frequency of the chart? It can be done with the help of the dropdown list that is just to the right from the testing speed scrollbar. For example, you set the first dropdown menu at 1 hour and the second at 5 minutes. In ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 20, 2015
What is the difference between the History and the Testing mode of Forex Tester? The History mode is the one that is designed to prepare the data for backtesting: you can download the data from our server or from a file on your computer, analyze its ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 18, 2015
How long aproximately the test lasts? It depends on the timeframe and the data period you use. You can adjust the speed of testing, so you can test many years of data for a few minutes/hours.
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 17, 2015
Can I trust the results of the test? Forex Tester does not cooperate with any broker and that is why we provide the most objective information only. We do not want you to lose money as the brokers do. We just want you to test different strategies ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 16, 2015
Can I create a custom timeframe? Yes, you can do it easily with the help of the "Edit timeframes list" button (it is to the left from the "Pause" button on your panel of instruments). After that click "Add timeframe" and enter the necessary value ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 15, 2015
Can I copy the template from one chart and then apply it to another one? Yes, you can use the same indicators, color schemes and graphic instruments on many different currency pairs and timeframes. Please watch this video to find out how to do this: ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 14, 2015
Do I need the Internet connection to backtest my strategies? No, you don't. Forex Tester is working offline. You need Internet if you want to download the data. The testing itself doesn't require Internet at all.
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 11, 2015
There is so much information in Forex Tester. From where should I begin? To start testing you need to do four things: Download the data, Generate ticks, Add the required charts, Start test. The first two parts are made in the Data Center of the ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 10, 2015
Can I get my money back if I don't like Forex Tester 2? Sure, you can. We guarantee a full refund in a 30-day period since the purchase. The only thing you risk is a few hours of your time for installing, buying, registering and learning how to use ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 9, 2015
For how long can I use my registration key? There is no time limit for using your registration key. It can be used as much as you need. If you change your computer or reinstall Windows OS then you need to request a new registration key. That is ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 8, 2015
How can I get a discount? You can get a discount if you purchase several Forex Tester 2 licenses. For example, you can buy 2 licenses: one for your home computer and another one for your working computer. You can buy a program for yourself and your ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 7, 2015
Do you provide software upgrades for free? We provide minor upgrades for free. For example, after release of version 1, we issued versions 1.1, 1.2, 1.3 ... 1.12. You can have these upgrades for free and your registration key is valid for them. But ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 4, 2015
I put my registration key into the registration form and the program says that it is incorrect. What is wrong? Probably Hardware ID on your computer has changed due to some reason (for example, you changed hardware or re-installed OS). Do not worry, ...
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 3, 2015
How long my registration key is valid? Forever.
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 2, 2015
Do I pay for your software one time or is it a monthly/yearly fee? It is one time payment. You will not be charged in future (except if you decide to upgrade for the next major version).
Forex Tester's Technical Support Team
- EugeneCooper replied Dec 1, 2015
My computer where I installed Forex Tester is broken (I purchased new computer/I want to install Forex Tester on more powerful computer/etc.). What can I do? In this case you can move your license to another computer at no extra cost. We will block ...
Forex Tester's Technical Support Team
- EugeneCooper replied Nov 30, 2015
I purchased 1 license, after some time I decided to buy one more. Can I have a discount? Yes, we can give you a discount for the second license.
Forex Tester's Technical Support Team
- EugeneCooper replied Nov 29, 2015
I purchased 1 license and I want to install Forex Tester on my home computer and my work computer. Can I do this? No. Our sales policy is: one computer - one license. Software is attached to your computer and cannot be registered with the same key ...
Forex Tester's Technical Support Team