Its working now for me.
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Disliked{quote} It worked for me try this link https://www.myfxcm.com/fxma/FxmaServ...o_pwd_reminder it does take a little bit of time loading, i assume because of heavy trafficIgnored
DislikedLook at their "live" chat! 15 mins and still waiting. such a joke {image}Ignored
Disliked{quote} I apologize, Majd, but we're experiencing very high call and chat volume due to this incident. What question did you want to ask on Live Chat?Ignored
Disliked{quote} My apologies Jason; just a bit frustrated. It seems my email address has been changed as well as I am not receiving the new password on my email though the forget password page confirms an email has been sent to me.Ignored
DislikedHello Jason Rogers, Please, I need your assistance. Today I cant log in my account. I received an email from FXCM ask me to change. I cant change in the myfxcm.com and called FXCM in the phone. After that, I received an email to reset my account. The link worked and I changed, but I cant acess my account yet. The same message appears in the myfxcm.com site informing I cant loggin. Can you help me please? Thank you Rodrigo Matta. {image}Ignored
DislikedI think the big detail people are missing here is that when you initially fill out the account information in MYFXCM, they ask you for your banking information: bank name, routing numbers, and account numbers. I'm more concerned about a hacker having that information than anything else. So, regardless as to what FXCM says or does, all a hacker has to do is log into your MYFXCM account, click on "Bank Details" and copy the information. Of course, as poorly as FXCM communicates information, it's doubtful we'll ever know if that information was compromised...Ignored
You never know what happens on the web unless people choose to communicate.
Of course, if i'm wrong and you
Please accept my apologies.
And kudos to FXCM for their decision of communicating about the attack . They could have done the same as many sites did before them :